BILLING

Cancellation & refunds

This draft describes the intended TradeWisely subscription and cancellation process.

Draft for review · Last updated 12 September 2026

This pre-launch document is provided for transparency and must be reviewed by a qualified UK legal professional before subscriptions open.

Planned subscription options

The planned Education & Analysis membership is £19.99 per month or £199 per year, billed in advance through Stripe. The final checkout will display the total price, billing frequency and any applicable tax before payment.

Cancellation

Customers will be able to cancel through Stripe’s secure Customer Portal. Unless a different legal requirement applies, cancellation is intended to take effect at the end of the current paid billing period and access will continue until that date.

Refund requests

Refund eligibility depends on the circumstances and applicable consumer law. Customers should contact TradeWisely promptly if they believe a payment was made in error or the service was materially unavailable. This policy does not limit mandatory legal rights.

Failed payments

If a renewal payment fails, Stripe may retry the payment and send billing notices. TradeWisely access may be restricted when a subscription is unpaid, cancelled or otherwise ineligible.

Pre-launch status

Subscriptions are not currently open and this page does not create an offer for sale. Final billing contacts, business identity and legally reviewed terms will be published before checkout is enabled.